2026 Policies

Last Updated: September 14, 2026 · Effective: October 14, 2026

These are the Rules and Regulations referred to in Provision 41 of the Powered Storage Rental Agreement. They are part of every Rental Agreement. If anything here conflicts with a numbered Provision of the Rental Agreement, the Provision controls. Charges listed here are Additional Rent under Provision 2 of the Rental Agreement. Each January we update this page with the year’s changes; the “What changed” section below is the summary, and the rules that follow are the current rules in full.

What changed in 2026

Office and workshop units may now be used 6:00 a.m. to 8:00 p.m. Eastern Time (see Hours below).
Water for container tenants is metered over the first 100 gallons a month (see Optional add-ons below).
Bathroom access and independent Wi-Fi are available as monthly add-ons (see Optional add-ons below).
The Powered Storage app now has a Move Out button and power-use alerts. Move-out requests go through the app or the customer portal (see Billing below).
Current rent for each space type is shown when you book, and your own rent is in the Summary of Terms of your Rental Agreement.

How these rules change

We may change these rules on 10 days’ notice (Provision 41). A change to any price or fee on this page takes 30 days’ notice and starts on the next 1st of the month that is at least 30 days after the notice (Provision 1).
Notice is given by email to the address on your account, and the current rules are always on this page. Keep your email address current in the Powered Storage app or the online customer portal (Provision 23).

Hours and time on site

Office, office pod, office suite and workshop units may be used from 6:00 a.m. to 8:00 p.m. Eastern Time. You must be out of the unit by 8:00 p.m. (Provision 7.1).
Every other space, and the Facility generally, is for storage, not for spending time. Do not stay more than 3 consecutive hours in any 24-hour period (Provision 39).
Parking: if your visit will take more than 30 minutes, park in the designated 8-hour parking spaces, not in the drive aisle by your unit (Provision 25).

Not allowed inside the gate

No work on vehicles, including oil changes (Provision 7).
No spray painting anywhere in the yard or on the grounds, of vehicles, equipment or anything else. Paints and paint thinners may not be stored at the Facility (Provision 7).
No trash left around your unit, and no items left outside or around your unit or container. Anything left in a drive aisle or common area may be treated as abandoned and removed under Provision 22, at your cost.
The Code of Conduct in Provision 25 also applies: 5 mph, no smoking or vaping, no alcohol, no loitering, and park parallel to your unit when loading or unloading.

Cleaning charges

Littering anywhere at the Facility: $250 cleaning charge.
Leaving the bathroom in an unsanitary state: $250 cleaning charge.
Each charge covers the cost of cleaning up after you. If the actual cost of cleaning or repair is higher, you pay the actual cost. These are charged as Additional Rent (Provisions 2 and 6).

Optional add-ons and their prices (Provision 37)

Bathroom access: $10 a month.
Independent Wi-Fi: $30 a month.
Water, for container tenants: the first 100 gallons a month are included. Use over that is metered at $0.04 per gallon (Provision 37).
Electricity: metered per unit or pedestal and billed after each month based on actual use. Provision 37 of the Rental Agreement (also on the Terms & Conditions page) sets out the schedule and the administrative fee.

Billing, move-outs and refunds

Monthly billing: Rent is billed on the 1st of each month, for the month ahead, to the payment method on your account (Provisions 1–3).
Move-in: you pay the rest of the first month, pro-rated by the day (monthly rate ÷ days in the month = daily rate). If you move in on or after the 15th, you also pay the next full month at move-in (Provision 1).
Late payment: Rent not paid by the end of the 1st is a Default. A $25 late fee is charged on the 5th, and your space may be overlocked (Provisions 6 and 22).
Credit card fee: invoices over $400 paid by credit card carry a 3% processing fee, shown as its own line on the invoice. Debit cards, prepaid cards, and ACH bank transfers never carry it. We work to give you the best card processing value we can, and our current provider is Stripe. The current list of accepted payment methods, and any fees that go with them, is kept at pay.powered-storage.com (Provision 2).
No refunds: payments are not refunded once made. If you move out after the 1st and have already been charged for that month, there is no refund for the rest of the month (Provisions 2 and 5). If we cancel your booking before your move-in, we refund what you paid in full.
Moving out: submit a move-out request in the Powered Storage app or the online customer portal by 11:59 p.m. Eastern Time on the last day of the month you want to leave. Your space must be empty and your lock removed by then, or another month’s rent is due (Provision 5). No other way of giving move-out notice counts (Provision 23).
Security deposit, if you paid one: returned within 30 days after your agreement ends and your space is empty, less anything you owe, with an itemized statement (Provision 4).