Rental Agreement — Example

Last Updated: September 10, 2026

Maat Holdings – Ploof Road, LLC dba Powered Storage & Parking

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Key Terms, In Plain Language

This is a short summary of the most important terms below. It does not replace the full Rental Agreement — if anything here conflicts with a numbered Provision, the numbered Provision controls.

• Rent is due on the 1st of every month and is billed automatically to the card or bank account on file. (Provisions 1–3)
• Credit card fee. If your invoice is over $400 and you pay by credit card, a 3% fee is added and shown as its own line on the invoice. Debit cards, prepaid cards, and ACH bank transfers never carry this fee. (Provision 2)
• Moving out. You can only end your rental by submitting a move-out request through the Powered Storage app or the online customer portal — before the last day of the month you want to leave. There are no refunds for partial months, but your security deposit is still returned separately. (Provisions 4–5, 23)
• $2,000 value limit. Owner’s responsibility for anything you store is capped at $2,000, no matter what it is actually worth. Insure anything above that yourself. (Provisions 8, 10, 48)
• Insurance is required. You must carry insurance on what you store and show proof if asked. (Provisions 10, 48)
• Prohibited items include firearms, aerosols, paints, fuel over 1/8 tank, propane, and any hazardous or illegal materials. See the Quick Reference in Provision 7.
• Visiting your space. Most spaces are limited to 3 consecutive hours per day. Office and workshop spaces may be used 6:00 a.m.–8:00 p.m. daily but must be vacated by 8:00 p.m. (Provisions 7.1, 39)
• Disputes go through mediation, then binding arbitration — not a jury trial or class action. (Provisions 26, 29–31)

Read the full Rental Agreement below before signing.

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Summary of Terms

About Our Storage Facility

About You as Our Occupant

About the Space Being Rented

Alternate Contact

Provide the name, email address and telephone number of an alternate person whom Owner may contact during emergencies, to whom Owner may send Notices including a Default Notice, and whom Owner may contact if Owner is unable to reach the Occupant. Do not name someone who lives with the Occupant.

Facility Access. Owner will issue Occupant a gate access code after this Rental Agreement is signed. The code is not part of this Rental Agreement, and Occupant may change it at any time through the Powered Storage mobile application.

Remit Notices To (“Office Address”): Maat Holdings – Ploof Road, LLC dba Powered Storage & Parking 3116 Weddington Road, Suite 900, Box 171 Matthews, NC 28105

Occupant has seen and agrees to be bound by all provisions of this Rental Agreement.

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Rental Agreement Provisions

1. Month to Month Term and Renewal

This Rental Agreement is for a self-service storage space (the “Storage Space”) from Maat Holdings – Ploof Road, LLC, a North Carolina Limited Liability Company (hereinafter “Owner”), at Powered Storage & Parking (the “Facility”) and the Occupant named in the Summary of Terms (“Occupant”).

• The lease renews monthly on the 1st of each month, for the month ahead. We bill on the 1st of the month.
• New customers pay a pro-rated amount for the first month plus the next full month’s rent. The only exception is a rental starting on the 1st, in which case there is no pro-rated period and a full month is charged.
• Rent is pro-rated at move-in only. It is not pro-rated on move-out. See Provision 5.
• The Owner may increase rent or fees with 30 days’ written notice.

2. Rent is Due on the 1st of Each Month

Monthly Rent, in the amount stated in the Summary of Terms, is payable monthly in advance, without demand or notice, on the day of the month listed in the Summary of Terms as the Renewal Date of each month, including any extensions or renewals.

Rent also includes “Additional Rent” — Default charges, clean-up charges, disposal, damages to the Storage Space or Facility, and other unpaid fees or charges. Monthly Rent and Additional Rent are collectively “Rent” throughout this Rental Agreement.

• i. Occupant agrees to pay Rent by credit card, debit card, or ACH bank transfer.
• ii. Occupant shall not fail to pay Rent because Occupant does not receive an invoice.
• iii. It is expressly agreed that Owner does not send monthly invoices via paper.
• iv. All payments received will be applied first to fees and charges due and owing, then to any Additional Rent, then to the oldest outstanding Rent obligation.
• v. Paid Rent is non-refundable.
• vi. Payment Methods and Credit Card Processing Fee. Where the total of an invoice exceeds $400.00 and Occupant pays that invoice by credit card, a processing fee of three percent (3%) of the invoice total, calculated before the fee is added, is charged and appears as a separate line item on that invoice. This fee applies only to credit card payments. No fee is charged on debit card payments, prepaid card payments, or ACH bank transfers. This fee does not exceed Owner’s cost of accepting the card, and Owner derives no profit from it. A current list of accepted payment methods is available in the Powered Storage mobile application.

3. Credit/Debit Card Authorization for Payment of Rent and Other Charges

By providing credit card information, Occupant authorizes Owner to automatically charge monthly rent and other fees. This includes any rent increases. If the Occupant cancels the agreement or has outstanding payments, the Owner can charge the provided card or bank account for all due amounts, including damages, cleanup, and default charges. This authorization continues even after agreement or payment authorization ends. Any credit/debit card details given allow the Owner to charge for any owed amounts at any time.

Occupant must inform Owner of any changes to their credit card address, home address, bank or card details. Late fees apply if card payments are declined.

4. Security Deposit (if required)

Owner acknowledges receipt of the Security Deposit, if any, as specified in the Summary of Terms, which shall secure Occupant’s performance of all terms of this Rental Agreement.

Occupant agrees that the security deposit will not earn interest and does not need to be kept separate. It will be returned within 30 days of the contract’s end as described in Provisions 5 and 22, minus any cleaning or repair costs, unpaid rent, or other charges.

5. Termination

By Occupant. Occupant may end this Rental Agreement by submitting a move-out request through the Powered Storage mobile application or through Owner’s online customer portal. The request must be submitted no later than 11:59 p.m. Eastern Time on the last calendar day of the month in which Occupant wishes to vacate. A request submitted by that deadline ends this Rental Agreement effective the last day of that month, and no Rent is charged for the following month. The request is effective when the application or customer portal issues its dated confirmation to Occupant, and Occupant should retain that confirmation. A request submitted after that deadline takes effect at the end of the following month, and Rent for that following month remains due in full.

Rent already paid is not refunded, in whole or in part, for any period remaining after Occupant vacates. Rent is pro-rated at move-in only and is not pro-rated on move-out. This paragraph does not affect the return of the Security Deposit under Provision 4.

By Owner. The Owner may terminate with 30 days’ notice, or sooner for illegal activities, infestation, interference, or damage by the Occupant or their guests.

On termination.

• No refunds for early move-outs. The space must be left clean, with no personal items, and the lock removed.
• Leaving a lock or items past the term incurs another month’s rent.
• Occupants should vacate fully by the notice date. If the Owner has to clean or remove items, there is a minimum $150 cleaning charge, plus disposal fees.

6. Other Charges and Fees

Occupant is in Default if Rent is not paid by the Renewal Date, and any Rent accepted thereafter shall be at the sole discretion of the Owner. If Occupant is in Default, the following fees (may) shall be charged:

Rent is overdue and in default if not paid by the day after it is due. If other fees are not paid within 5 days, the Owner can enforce a lien on the Occupant’s property.

The Occupant must cover all costs arising from any breach of the agreement, including late fees, lien enforcement, and legal fees. Additional conduct-violation fees (such as littering) may apply under the current Rules and Regulations.

7. Use of the Storage Space and Prohibited Storage

Owner is not a warehouseman engaged in the business of storing goods for hire. Owner shall have no obligation to exercise any care, custody or control over Occupant’s Personal Property. No bailment of Personal Property by Owner is intended or implied by this Rental Agreement.

The Storage Space shall be used and occupied only for the storing of Personal Property owned by the Occupant, except as expressly permitted in Provision 7.1. All Personal Property stored by the Occupant within the Storage Space shall be at Occupant’s sole risk.

General Restrictions

• Occupant shall not store antiques, artworks, heirlooms, collectibles or any Personal Property having special or sentimental value to Occupant.
• The Storage Space is not appropriate for storage of irreplaceable Personal Property such as books, writings, or objects which have an unknown immediate resale market value.
• Occupant shall not store cash, cash equivalencies, and negotiable instruments or any other items that can be converted to money.
• Occupant waives any claim for emotional or sentimental attachment to Occupant’s Personal Property.
• No Vehicles shall be parked in the drive aisles, except to load and unload. Occupant shall keep the Storage Space in a clean and sanitary condition and free of rubbish, liquid waste or refuse.
• Occupant shall remove all trash and unwanted items in the Storage Space, nor shall they put any unwanted items in unrented space(s).
• Occupant shall not make any additions or modification to the Storage Space and shall not drill into or attach anything to the walls, floor or ceiling of the Storage Space and shall not commit waste in the Storage Space.

Prohibited Items and Materials

• Firearms and ammunition are prohibited in the Storage Space or at the Facility.
• Aerosols are prohibited in the Storage Space or at the Facility.
• Paints and paint thinners are prohibited in the Storage Space or at the Facility.
• Contraband of any kind is prohibited in the Storage Space or at the Facility.
• Marijuana may not be used, stored or grown, even if Occupant has a prescription to use or permit to grow or sell marijuana.
• No consumption of alcohol in the Storage Space or at the Facility.
• No Personal Property shall be stored which can be affected by fluctuations in temperature or humidity in the Storage Space, except in a Storage Space rented as Cold Storage under Provision 12.
• Occupant shall not use the Storage Space for the use or storage of any food except as permitted under Provision 7.1; animal feed (including seed); nor store or release any explosives; fireworks; or highly flammable, dangerous, hazardous or toxic materials or substances (as defined below);
  1. noxious smelling items;
  2. items which emit a foul odor when exposed to moisture or are damaged by moisture;
  3. contraband or illegal substances, or use for any unlawful purpose of any kind;
  4. any type of open flame, such as camping equipment, cutting torches, kerosene lamps, candles, and the like.
• Occupant shall not engage in any activity in the Storage Space which produces or releases such prohibited materials.
• Occupant shall not use the Storage Space for storage of any fuel or other fuel oil, grease, or any other lubricant, tires or batteries, or any other accessories, except for such fuel, oil, grease, or other lubricant as may be contained in the operating parts of the items stored in the Storage Space, and in such case Occupant shall store the Personal Property with less than 1/8 tank of fuel in the tank and a drip pan or absorbent pad designed to absorb petroleum products under said item to retain any leaking fluids.
• No propane or empty propane canisters may be stored in the Storage Space. No fuel canisters shall be stored in the Storage Space.
• Occupant shall not live or sleep in the Storage Space or Facility, nor shall animals be permitted to be stored in the Storage Space or Facility.
• Occupant shall not use the Storage Space or Facility for the purpose of establishing or assigning a legal address in order to obtain an occupation license or other governmental permit, or business license, nor as a legal address for residential purposes.
• The Occupant acknowledges that no work may be performed on any motor vehicle in the Storage Space or within the premises of the Storage and Facility, including no changing of oil, antifreeze or other fluids of such vehicles.

Hazardous Substances

• Occupant shall further not use or allow the Storage Space to be used for the release, storage, use, treatment, disposal or other handling of any hazardous substance. The term “release” shall have the same meaning as ascribed to it in the Comprehensive Environmental Response Compensation and Liability Act, 42 U.S.C. Section 9602, et seq., as amended (“CERCLA”). The term “hazardous substance” means:
  1. Any substance defined as a “hazardous substance” under CERCLA;
  2. Petroleum, petroleum products, natural fuel, natural fuel liquids, liquefied natural fuel and synthetic fuel; and
  3. Any other substance or material deemed to be hazardous, dangerous, toxic, or a pollutant under any federal, state or local law, code, ordinance or regulation.

Prohibited Items — Quick Reference

• Dangerous Goods: aerosols, gasoline, LPG/propane, paints, and paint thinners.
• Firearms and Ammunition.
• Food and Perishable Goods — permitted only as set out in Provision 7.1.
• Dangerous Chemicals, including any hazardous substance as defined in this Provision 7.
• Drugs or Animals — no illegal drugs or marijuana in any form; no animals stored or living in the Storage Space.

7.1 Permitted Uses by Space Type

The restrictions in Provision 7 on business use, occupancy time, food storage and temperature- sensitive property are modified as follows for the space types listed. Where this Provision 7.1 conflicts with Provision 7 or Provision 39, this Provision 7.1 controls for the space type concerned.

(a) Workspace, Office and Workshop Spaces. Where Occupant has rented a space marketed or described by Owner as an office, office pod, office suite, workshop container, or comparable workspace, Occupant may occupy and work within that space, including preparing and cutting materials, between 6:00 a.m. and 8:00 p.m. Eastern Time. Occupant must vacate that space by 8:00 p.m. Eastern Time each day and may not occupy it before 6:00 a.m. The three-hour limits in Provisions 7 and 39 do not apply to those space types, but this daily curfew does. All other prohibitions in Provision 7 continue to apply, including the prohibitions on open flame, hazardous substances, vehicle work, and living or sleeping in the space. Occupant may not receive members of the public at the Facility, and may not use the Facility for exhibition or performance for an audience.

(b) Cold Storage and Refrigerated Spaces. Where Occupant has rented a space marketed or described by Owner as Cold Storage or as a refrigerated or freezer container, Occupant may store food and perishable goods in that space, subject to all applicable law and to Occupant obtaining and maintaining any licence or permit required for the goods stored. Occupant remains responsible for the condition and fitness of the goods stored. Provision 12 governs the temperature range for those spaces.

(c) Bulk food in other spaces. In any space not covered by paragraph (b), Occupant shall not store bulk food without Owner’s prior written approval.

8. Limitation on Value of Personal Property

Occupant agrees not to store items worth more than $2,000 in the Storage Space. The Owner is not responsible for any loss of items. If a court finds the Owner liable for any loss, damages are limited to $2,000. Occupant will not sue the Owner for losses beyond this limit. The Owner does not monitor the type or value of stored items, as long as Occupant follows Provisions 7 and 8.

9. Damages

Occupant shall pay for repairs, clean-up, or replacements due to damages caused in their Storage Space or common areas. If billed by the Owner, payment is due within 10 days, or it becomes extra rent with the next payment. Not paying is a default. This responsibility continues even after the agreement ends.

10. Insurance and Security Type Systems

Occupants must insure their stored items against risks like fire, theft, and damage at their own cost. Not having insurance is a breach of agreement and means the Occupant bears all loss or damage risks. The Owner does not insure Occupant’s items.

Owner’s security measures (like fences, cameras, gate codes) are for facility protection, not individual units. Cameras may not always record, and alarms are not always monitored. These systems are not foolproof and should not be solely relied on for item security. Provision 46 describes video surveillance at the Facility.

11. Access

The Occupant shall have 24-hour access, 365 days a year, to the Facility through the designated gate. This general access does not override the daily curfew on occupying a workspace-type Storage Space set out in Provision 7.1(a), where that provision applies.

• However, Occupant’s access to the Storage Space and the Facility may be limited as reasonably deemed necessary by Owner, including, but not limited to, requiring identification from Occupant, limiting hours of operation, or requiring Occupant to sign in and sign out upon entering and leaving the Facility, including the temporary closure of portions or all of the Facility for adverse weather conditions, emergencies, catastrophes, power outages, evacuation orders, or repairs and maintenance without advance notice to Occupant. These denials of access shall not represent an Event of Default by Owner or the Facility.
• Owner may change the regular times and methods of access to the Facility with thirty (30) days’ written notice posted at the entry of the Facility or on Owner’s website, or mailed to Occupant.
• In the event of an Emergency or catastrophe at or around the Facility, or in the event of governmental activity or order, or unsafe weather conditions, Owner may change access hours without notice to Occupant, and Owner may require Occupant to enter only when escorted by Owner’s employees or agents, or Owner may deny access to the Storage Space and Facility.
• Owner shall not be liable for Occupant’s inability to enter the Facility or Storage Space as a result of any power outage, hardware or software failure, or errors in use of any access control system by Occupant.

12. Temperature Control

North Carolina law does not define the term “Climate Controlled” or “Temperature Controlled”. Owner, in various materials including advertising, may refer to the Storage Space as Climate Controlled. This Provision defines the responsibilities of Owner for providing temperature control(s) to the Storage Space. Owner provides heating and/or air conditioning to the workshop container comprising the “Storage Space”.

• General climate-controlled spaces. Except for Cold Storage spaces described below, it is agreed that there is no guaranteed range of temperature, as the temperature setting is the Occupant’s option.
• Cold Storage and refrigerated spaces. Where Occupant has rented a space marketed or described by Owner as Cold Storage or as a refrigerated or freezer container, Owner will operate that space to maintain a temperature range of 15°F to 45°F. This is an operating target and not a warranty. Owner does not guarantee that the range will be maintained at all times, and the circumstances described below apply equally to those spaces. Occupant is responsible for monitoring the suitability of the space for the goods stored and for insuring those goods.

Occupant recognizes that under certain circumstances including, but not exclusively, mechanical failure, material shortages, electrical or other utility blackouts, brownouts, or other failures, acts of God, labor or materials shortages, strikes, malicious mischief, and extreme weather conditions, the temperature may deviate from the desired temperature minimum or maximum, and Occupant understands that heating and air conditioning systems and their power sources are not redundant.

Further, the temperature in the workshop storage container comprising the Storage Space may vary. Occupant agrees to release Owner from any and all liability arising from any such failure of the heating and air conditioning systems which occurs as a result of a failure outside of Owner’s direct control.

13. Humidity in the Storage Space

The Storage Space is not humidity controlled and Owner does not warrant or represent that a minimum or maximum humidity will be maintained in the Storage Space at any time during the Term.

14. Mold

Occupant acknowledges the risk of mold or mildew on stored items. The Owner does not guarantee a dry or water-tight space. Mold can naturally occur. To prevent mold, store items off the floor, wrap in plastic, and avoid contact with walls. Wet or damp items likely grow mold. Regularly inspect and protect your items in the storage space.

15. Locked Storage Space; Storage at Occupant’s Risk; Abandonment

Occupant must secure the Storage Space with a suitable lock, ideally a disc style lock, as advised by Owner. The space must be locked except during use. Owner does not hold a key to Occupant’s lock. Only one lock is allowed; an extra hasp is for Owner’s use.

Additional locks will be removed at a $50 charge. If the space is unlocked or in default, Owner may lock it at Occupant’s cost. If Occupant fails to replace a removed lock within 5 days, Owner will install a new one and bill the Occupant, mailing the keys to their last known address. All stored items are at Occupant’s risk.

Occupants cannot cut their own locks. If they do, it is a $50 fee plus any damage costs. Unlocked spaces with overdue rent and low-value contents (under $100) may be deemed abandoned and cleared by the Owner.

16. Release of Liability

Occupant waives any claims against the Owner for damage or loss of property due to various causes, including natural disasters, terrorism, theft, or negligence. This also includes personal injury or death related to the use of the storage space and facility. This waiver is a condition of the rental agreement and allows for lower rent. Without it, rent would be higher or the agreement would not be offered.

17. Indemnification; Subrogation

Occupant agrees to waive all claims against the Owner, including those covered by Occupant’s insurance. Occupant will protect the Owner from any losses, claims, damages, or costs, including legal fees, related to injuries, death, property damage, or any breach of this agreement by the Occupant or their guests. This includes any environmental damage caused by the Occupant or their guests.

18. Owner May Enter

Owner and authorized officials (e.g., police, fire officials) can remove Occupant’s lock and enter the storage space without notice in emergencies or to comply with laws, law enforcement requests or orders. An “Emergency” is defined as any situation threatening health, safety, or property at the facility.

For non-emergency situations, like repairs or inspections, the Owner will give at least three days’ notice and try to arrange a time with the Occupant. If the Occupant is unavailable, the Owner can replace the lock after the work, with a new lock provided and keys sent as outlined in Provision 15.

19. Responsibility to Inspect Storage Space

Occupant must inform the Owner immediately if they notice any harmful odors, sounds, or conditions, including mold, in or around their storage space. Once reported by the occupant, the Owner can enter the space without notice to inspect or fix these issues. If these problems are caused by the Occupant or a breach of the agreement, the Occupant must cover all related costs, which will be added to their rent if unpaid.

20. Support Services

Owner attempts to provide 24-hour customer service by phone, text, and email. However, some accounting matters may take 1–2 business days to resolve, and the occupant understands that occasional gaps in support service may occur. Accounting matters are best addressed by text message or email. The service is only provided in English.

21. Owner’s Lien

The Owner of a self-service storage facility has a lien upon all Personal Property stored at the Facility, for Rent, expenses necessary for preservation of the Personal Property, and expenses reasonably incurred in the sale or other disposition pursuant to the North Carolina Self-Service Storage Facility Act (N.C. Gen. Stat. Chapter 44A, Article 4, §§ 44A-40 through 44A-45).

Explanation: The Occupant’s Personal Property may be sold to satisfy the lien if Occupant is in Default.

Notice: The storage facility owner has a lien on all stored items for unpaid rent and related expenses. This is authorized under the Act. Any existing liens or security interests on the items take priority over this lien.

22. Defaults; Owner Remedies

If the Occupant violates any term of this Rental Agreement, the Owner can terminate the agreement. If the Occupant fails to pay rent or other charges, or if the agreement is terminated for cause, the Owner may:

• Deactivate gate access.
• Overlock the storage space after 5 days of default, serving as notice of unpaid rent.
• Remove the Occupant’s lock and access the space, though rent will continue to accrue.
• Inventory or take possession of items in the space.
• Sell or dispose of items as allowed by law.
• Use any legal remedies, including legal action for entry and detainer.

Overlocking or lock removal does not mean the Owner has chosen a specific legal remedy or taken possession of items. Rent obligations continue despite overlocking or lock removal. The Owner may delay removing their lock for 3 business days after full payment. The Owner is not liable for access issues caused by late payment lock removal. Items left in common areas may be considered abandoned and disposed of without notice, with disposal costs added to the rent. In case of default, any discounts are forfeited, and rent increases to the current market rate.

All of the Owner’s remedies are cumulative, and using one does not exclude others.

23. Notices

Notices from Owner to Occupant. Except as otherwise required by law, all notices under this Rental Agreement from Owner to Occupant shall be mailed by First Class U.S. mail, postage pre-paid, to Occupant’s last known address, or e-mailed to the e-mail address provided by Occupant in the Summary of Terms of this Rental Agreement, and shall be conclusively presumed to have been received by Occupant upon proper mailing, postage prepaid.

Notices from Occupant to Owner. All notices from Occupant to Owner shall be mailed by First Class U.S. mail, postage pre-paid, to Owner, at the address of the Facility listed in the Summary of Terms of this Rental Agreement.

Change of address. Occupant is responsible for notifying Owner in writing, via certified mail return receipt requested to the Facility Address on a form prescribed by Owner, or via a nationally recognized overnight carrier with signature confirmation, or via Owner’s website, of any change in Occupant’s address or email address.

Notice of intent to vacate. Notwithstanding the foregoing, notice of intent to vacate must be given exclusively through the Powered Storage mobile application or Owner’s online customer portal, as described in Provision 5. Notice of intent to vacate given by mail, courier, telephone, text message, or email is not effective.

24. Partial Payments or Payment in the Event of Default

Partial payments shall not be accepted.

25. Assignment and Subletting; Facility Rules of Conduct

Occupant may not assign its rights under this Rental Agreement or sublet the Storage Space without the prior written consent of Owner. Owner may assign this Rental Agreement and upon assignment Owner shall be released from all obligations to Occupant under this Rental Agreement. This Rental Agreement shall be binding upon the heirs, assigns, executors, administrators, representatives and successors of the parties hereto.

(a) Speed Limit. The Occupant shall observe a strict speed limit of 5 m.p.h. within the premises of the Storage and Facility Premises.

(b) Code of Conduct. The Occupant acknowledges the following code of conduct within the premises of the Storage and Facility, for the smooth and effective use of the Storage and Facility:

• Smoking or vaping is strictly prohibited at any time within the premises of the Storage and Facility.
• No consumption of alcohol within the premises of the Storage and Facility.
• No illegal drugs or other contraband may be used or grown in the Storage Space.
• Subject to Provision 39, loitering shall be strictly prohibited.
• No play or horseplay is permitted at the Storage and Facility.
• No animals, except for service and companion animals, are permitted on the Facility. Occupant is responsible for keeping all animals on leashes and cleaning up after animals.
• When loading or unloading Occupant’s Personal Property, Occupant shall park parallel to the unit to allow traffic to flow through the aisle way. The Occupant acknowledges that backing the vehicle straight or on an angle toward the door of the unit storage space is strictly prohibited, except for short durations.
• Occupants visiting their units for more than thirty (30) minutes shall park in the designated 8-hour parking spaces.

26. Governing Law; Jury Trial; Severability

This Rental Agreement is governed by North Carolina law, excluding its conflict of law rules. Both Owner and Occupant give up their right to a jury trial for disputes related to this agreement, including those involving injury, death, or property damage. Legal matters will be handled exclusively in federal or state courts in or nearest to Brunswick County, NC. If any part of this agreement is found invalid by a court, the rest remains valid and enforceable.

27. Entire Agreement

This Rental Agreement is the entire agreement between the parties and supersedes any and all prior oral or written representations or agreements and may be modified only in writing signed by Occupant and Owner. The pre-printed Terms of this Rental Agreement may only be modified in writing signed by the General Manager of Owner.

28. Counterparts, Headings and Gender

This Agreement can be signed in multiple parts, each considered an original, but together they form one agreement. Headings are for convenience only. If there is a conflict, the actual terms control. Words in any gender or number include all genders and both singular and plural forms.

29. Agreement to Mediate

Owner and Occupant agree to address disagreements amicably, prioritizing quick and professional resolution. Except for issues like non-payment of rent, lien sales, vehicle towing, eviction for default, or security deposit usage, all disputes will first undergo mediation on the following terms:

• At least eight hours of non-binding mediation at an approved location within 15 miles of the Facility.
• Both parties will be represented by someone with decision-making authority and may have legal counsel. Additional persons can join with the mediator’s permission.
• Mediation costs are shared equally.
• The mediator cannot act as a witness, consultant, expert, or counsel for either party in the dispute.

30. Agreement to Arbitrate

If mediation fails to resolve a dispute, the parties agree to final and binding arbitration, on the following terms:

• A single arbitrator, chosen by both parties, under the American Arbitration Association’s expedited rules. This is governed by the Federal Arbitration Act of 1925. The parties acknowledge the need for arbitration due to the interstate nature of their relationship and associated risks.
• The request for arbitration must be written and delivered as specified in this Rental Agreement.
• Arbitration will occur within 20 miles of the Facility.
• Each party covers their own costs, including legal and travel expenses. The costs of the arbitrator and other arbitration expenses are split equally between the Occupant and Owner.

31. Class Action Waiver

Except for specified exclusions, any disputes between the Occupant and Owner must be resolved individually, not as part of a class action. Both parties waive the right to participate in class actions. This applies to claims under any law and includes arbitration, where the arbitrator cannot handle class actions or award to anyone other than the Occupant and Owner in their individual capacities. If there is a question about the enforceability of these arbitration and class action waiver provisions, a court will decide, not an arbitrator. These provisions remain in effect even after this Agreement ends. Both parties acknowledge they are giving up their rights to court litigation and class action participation.

32. Owner’s Employees

In the event Occupant requests any of Owner’s employees to perform any services for Occupant, it shall be done at Occupant’s own risk as Occupant’s agent, regardless of whether payment is made for said service(s). Occupant agrees to release, hold harmless and indemnify Owner for any loss, charge or injury Occupant may suffer related to the use of Owner’s employees. Occupant further agrees that Occupant’s interactions with Owner’s employees will be respectful and courteous. Any foul or abusive language or threatening behavior directed toward any employees or Owner shall be grounds for immediate termination of the Rental Agreement by Owner.

33. Warranty of Information

Occupant warrants all information given in this Rental Agreement or any application preceding this Rental Agreement is complete, true and accurate at the time of this Rental Agreement. This includes Occupant’s statement as to whether Occupant holds insurance covering the Personal Property stored.

34. Occupant’s Acceptance of Storage Space “AS IS”

Occupant inspected or had the right to inspect the Storage Space and Facility before signing this Rental Agreement and finds the Storage Space to be suitable for the purpose for which Occupant rents such Storage Space and accepts the same “as is.” Owner makes no express warranties. Owner disclaims and Occupant waives all implied warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose to the fullest extent permitted by law. Occupant acknowledges that Owner’s Agents have no authority to make warranties, express or implied.

35. Pest Control

Owner may use pest control chemicals at the Facility, so no pets are allowed. Occupants are responsible for managing pest control within their Storage Space, including setting up and maintaining any necessary traps or repellents. The Owner will only handle extermination in common areas, not inside individual Storage Spaces.

36. Permission to Call, Use Social Media, Text and/or E-Mail

Occupant agrees to receive communications from the Owner via phone, text, email, and social media. These communications may include, but are not limited to, updates about the Facility or Storage Space, late rent notifications, and other default issues, unless restricted by law. Occupant also consents to receive default notices and operational updates by email and agrees to keep their email address updated with the Owner.

37. Electricity, Water Use & Safety and Dump Station

Occupant can use electricity at the facility within their rented unit or designated pedestal. Optional add-ons (such as bathroom access and WiFi) are available at the Facility; see the current Rules and Regulations for pricing.

How We Charge for Power. Power is monitored per parking pedestal, based upon a landlord sub-meter which is believed to be accurately calibrated by EZ Meter (ezmeter.com). Landlord is not responsible for any errors or variances but will work to ensure metering is accurate in KWH.

NC does not allow for marking up power costs, so to recoup meter maintenance, meter reading services and environmental charges, a markup and electricity schedule is as below.

• $0–$2.00 — we absorb the entire electrical bill and all markups.
• $2–$10 — we charge a minimum of $10 for power.
• Amounts over $10 are charged based upon utility cost rounded up to the nearest penny + 16% administrative fee.

Water. Water use is limited to flushing the effluent tank of the stored vehicle. Occupant must not use the water filling station for washing vehicles or for filling tanks to be taken off the property. All vehicles using water must be covered by the Rental Agreement. For container tenants using more than 100 gallons in a month, water is metered at $0.04 per gallon over the 100-gallon allowance.

The Owner is not liable for water impurities, as they are not a water supplier under environmental or utility regulations, and makes no guarantees about the safety or suitability of the non-potable water.

Dump Station. When using the Dump Station, Occupant agrees to:

• Put only effluent into the Dump Station receptacle — no other solid waste, garbage, or vehicle fluids at any time.
• Use the Dump Station with care and caution so as not to leak effluent in or around the area.
• Not leave the vehicle unattended while using the Dump Station, complete use as quickly as possible, and remove the vehicle from the area as soon as possible after completion of use, so that other Occupants — who have equal rights to use the Dump Station — may do so.

38. Snow Removal and Adverse Weather Events

The Owner clears snow from common drives and parking lots, but not from in front of Storage Spaces — that is the Occupant’s responsibility. Plowing starts only after 5 inches of snowfall and after snowfall ends. Owner does not guarantee complete snow and ice removal. If conditions are unsafe, access to the Facility may be denied.

Owner strives to keep the storage facility open during hurricanes, tornadoes, storms, bad weather, and high wind. In the event the weather is a threat to the facility we have the right to close the facility and deny access. We will typically not allow main gate access due to its size if the wind is over 40 MPH; however, we will continue to allow entry via the side man door.

39. Loitering and Time on Site at Facility

The Rental Agreement is for renting Storage Space. Except as provided in Provision 7.1(a), Occupants and their guests should not be at the Facility or in the Storage Space for more than three (3) consecutive hours during a 24-hour period. Staying longer than three hours during a 24-hour period can lead to immediate termination of the rental.

40. The Storage Space

The Storage Space means a Parking Space, a Workshop Container, an office or workspace unit, a Cold Storage or refrigerated container, or any rentable space on the Property. Occupant acknowledges that the Owner has not made any guarantees about the size or dimensions of the Storage Space. The Occupant had the chance to measure the space before signing and agrees to the rental terms regardless of its actual size. The Occupant waives the right to dispute or seek legal action over any size differences and releases the Owner from any related liability.

41. Rules and Regulations

The Rules and Regulations of this Facility are incorporated herein and made a part of this Monthly Rental Agreement as if fully re-written herein. The Rules and Regulations can be changed with ten (10) days’ notice as described in the Rules and Regulations, without regard for the Term of this Agreement, so long as the revised Rules and Regulations apply to all Occupants and are made for the appropriate and efficient operation of the Facility.

These will be displayed in English in an area clearly visible, and a copy will be sent via the email address provided in this document or updated in our system.

42. Exclusion of all Warranties

The agents and employees of Owner are not authorized to make warranties about the leased space and the facility referred to in this rental agreement. Oral statements by Owner’s agents and employees do not constitute warranties; such statements shall not be relied upon by the Occupant and are not part of this rental agreement. The parties hereto agree that the implied warranties of merchantability and fitness for a particular purpose and all other warranties, expressed or implied, are excluded from this transaction and shall not apply to the leased space and the facility, and that Occupant accepts such leased space and access to the facility as is and with all faults.

43. No Waiver

No failure or delay by Owner in exercising any right or remedy under this Rental Agreement, and no acceptance by Owner of late or partial payment, shall operate as a waiver of that right or remedy or of any other. Owner’s acceptance of Rent after a Default does not waive the Default, does not waive Owner’s right to enforce any provision of this Rental Agreement, and does not establish a course of dealing or create any expectation that Owner will do so again. No waiver by Owner is effective unless it is in writing and signed by the General Manager of Owner, and any such waiver applies only to the specific instance identified in it.

44. Limitation of Actions

Any claim or action arising out of or relating to this Rental Agreement, the Storage Space, or the Facility must be commenced within one (1) year after the date on which the claim arose, or within the shortest period permitted by applicable law if that period is longer than one year. Any claim not commenced within that period is permanently barred.

45. Death or Incapacity of Occupant

In the event of Occupant’s death or legal incapacity, this Rental Agreement remains in effect and Rent continues to accrue until the Storage Space is vacated in accordance with Provision 5. Owner may release the Personal Property stored to the personal representative, executor, administrator, or attorney-in-fact of the Occupant upon receipt of documentation reasonably satisfactory to Owner of that person’s authority, and upon payment in full of all amounts owed. Owner may also contact the alternate contact named in the Summary of Terms. Owner is not obligated to determine the validity of any claim to the Personal Property and may require an order of a court of competent jurisdiction before releasing it where competing claims are made.

46. Video Surveillance

Occupant acknowledges that Owner operates video surveillance cameras in the common areas of the Facility, including drive aisles, gates, and entry points, and that Occupant, Occupant’s guests, and Occupant’s vehicles may be recorded while at the Facility. Recordings are made for Owner’s operational and security purposes. As stated in Provision 10, cameras may not always record, are not always monitored, and are not a security service provided to Occupant. Owner may retain, review, and disclose recordings as Owner considers necessary, including to law enforcement.

47. Force Majeure

Owner shall not be liable for any failure or delay in performing its obligations under this Rental Agreement where that failure or delay results from causes beyond Owner’s reasonable control, including acts of God, hurricanes, tornadoes, floods, fire, storms, extreme weather, epidemic or pandemic, war, terrorism, civil unrest, labor disputes, shortages of materials or labor, utility or telecommunications failure, power outage, failure of any access control system, cyber incident, or any act, order, or restriction of any governmental authority. Occupant’s obligation to pay Rent is not excused by any such event.

48. Insurance: Proof and Lapse

Occupant shall, for the entire term of this Rental Agreement:

• Maintain insurance covering the Personal Property stored for its full replacement value against fire, theft, water damage, and other customary risks.
• Provide Owner with proof of that insurance upon request.
• Notify Owner in writing within five (5) days if that insurance lapses, is cancelled, or is materially reduced.

Failure to maintain insurance, or failure to provide proof of insurance within ten (10) days of Owner’s written request, is a Default under this Rental Agreement, and Owner may exercise any remedy available under Provision 22. Occupant’s failure to maintain insurance does not create any obligation on Owner to insure the Personal Property and does not alter the allocation of risk in Provisions 8, 10, 16 and 17.

49. Privacy

Owner’s collection and use of Occupant’s personal information is described in Owner’s Privacy Policy, available at powered-storage.com, which is incorporated into this Rental Agreement by reference. Owner may update the Privacy Policy from time to time.

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Your Powered Storage App

We recommend every Occupant download the Powered Storage app. It is the fastest way to manage your rental, and some things can only be done there.

• Apple App Store: https://apps.apple.com/us/app/powered-storage/id1612109464
• Google Play: https://play.google.com/store/apps/details?id=com.poweredstorage.app

What the app is for:

• Moving out. Move-out requests must be submitted through the app or through Owner’s online customer portal. See Provision 5.
• Getting in. The app gives you a second way to enter the Facility, so you are not dependent on the PIN pedestal at the gate.
• Your rental details, including your gate access code, which you can change at any time.
• The water station code.
• Payment methods we accept, including which methods avoid the credit card processing fee described in Provision 2(vi).

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Acknowledgment and Signature

The undersigned acknowledges that Occupant has read and understands this Rental Agreement in its entirety and agrees to be bound by its terms and conditions.

If this Rental Agreement is executed by the Occupant via a computer-generated acknowledgment service (“Electronic Signature”), then Occupant agrees that: Occupant has read and agrees to the terms of the Electronic Signature provider; and agrees that by affixing Occupant’s Electronic Signature to this Rental Agreement and any Addendum, including initials on any provision if applicable, this Electronic Signature shall bind Occupant and be of the same quality as if Occupant had signed or initialed the documents in person, in the presence of a Facility employee.

Occupant: [Firstname] [Lastname]

Signature: [Signatureurl]

Date: [Signaturedate]

Owner: [Companyname]